Return Policy
1. Introduction
At Sossocircle, we are committed to providing high-quality vintage clothing. Please review our Return Policy carefully to understand the conditions under which we accept returns.
2. Returns
2.1 No Returns Accepted: Sossocircle does not accept returns or exchanges for products purchased, except in cases where there is an error made by us in fulfilling your order.
2.2 Order Errors: If you receive an item that does not match the description provided at the time of purchase or if there is an error with your order, please contact us at sossocircle@support.com within the day of receiving your order. We will correct the error by providing the correct item or issuing a refund as appropriate.
3. Process for Reporting Issues
To report an error with your order:
1. Contact us at sossocircle@support.com the day of receiving your order.
2. Provide your order number and a description of the issue.
3. Our customer service team will review your request and provide instructions on how to proceed.
4. Refunds
Refunds will be issued after we have received and reviewed the returned product. Refunds will be processed within 3 days of receipt of the product. Shipping costs are non-refundable, except in cases where the return is due to an error on our part.
5. Contact Us
For any questions regarding our Return Policy or to report an issue with your order, please contact us at:
sossocircle@support.com